Shipping policy
We keep things simple. Fast processing, reliable delivery, and clear expectations from the moment you place your order.
Processing Time
All orders are processed within 1 working day.
Once your order is dispatched, you’ll receive a confirmation email with tracking details.
UK Shipping (Royal Mail)
Delivery Time: 2–4 working days
International Shipping
We ship worldwide using trusted Royal Mail services. Delivery timeframes are as follows:
- USA: 5–7 working days
- Europe: 3–7 working days
- Australia & New Zealand: 5–7 working days
- Rest of the World: 6–7 working days
Customs & Import Fees
International customers are responsible for any customs duties, taxes, or import fees charged by their local authority. These costs are not included in our prices.
Delayed Deliveries
Once dispatched, delivery times may vary due to customs checks, postal delays, or peak-season backlogs. We do not take responsibility for delays outside our control.
Address Issues
Please ensure your shipping address is accurate. INDALIKIS is not responsible for items lost due to incorrect or incomplete addresses.
Lost or Missing Parcels
If your order appears lost, contact us and we’ll investigate with Royal Mail.